Real Life @ Maffeo Sutton Park

Cancellation Policy

Private Lessons: A full refund or credit is available for cancellations a minimum of 48 hours in advance. A 50% credit towards a rebooking is available for cancellations between 48 and 24 hours. As we schedule and arrange our daily bookings to accommodate our clients, and we can not fill any last-minute cancellations, any cancellations of less than 24 hours will be billed the full fee. Group Classes: Full Refund up to 7 days before the start of class Between 7 days and 48 hours: full credit to apply to future classes or Private sessions Less than 48 hours notice: we will most likely not be able to fill your reserved class spot and a cancellation fee of $125 will apply, the remainder can be used as a credit. Once the class has started there is no refund or credit option available. If you are not sure if your dog is suitable for a group class, please ask before booking! We highly recommend a private lesson to assess suitability and answer any questions you may have as well as to bridge any gaps if you have missed a group session.

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